Project Overview
PTIS provided urgent reefer container repair and diagnostics for a fleet of 100+ refrigerated units carrying perishable goods.
Challenges / Pain Points:
- Reefer breakdowns risking cargo spoilage.
- Slow response time from previous service providers.
- Lack of certified technicians for complex refrigeration systems.
Solution / Process:
- Deployed certified reefer technicians trained by Carrier and Thermo King.
- Performed rapid diagnostics: 90% of units checked within 2 hours.
- Completed emergency repairs including compressor, PCB, and sensor replacemen
Key Results / Benefits:
- 100% of reefer units restored and operational within 24 hours.
- Reduced cargo spoilage risk to zero during the emergency window.
- Established preventive maintenance program for ongoing fleet reliability.
Applications:
- Perishable cargo transportation (F&B, pharmaceuticals, agriculture)
- Cold-chain logistics companies
- Warehouses and distribution centers